Answer to question
Will my withdrawals be affected by Christmas?

Due to bank holidays over the annual Christmas and New Years period, there may be some delay in payout requests.

If you have one of the below payout options selected, please see the below guidance notes to help ensure your withdrawals are processed in a timely manner.

• UK Faster Payments • International Transfer (SEPA) • International Bank Wire (AUS) • International Bank Transfer (USD)) • Local Currency Bank Payment

Payouts to be processed before December 25, 2023 must be submitted by 08.00 GMT on December 23, 2023 Payments will then recommence on December 29, 2023.

Payouts to be processed before January 1, 2024 must be submitted by 08.00 GMT on December 30, 2023.

Payouts will resume as normal following the banking holidays on January 4, 2024.