For U.S. Creators only:

If your bank information is correct, it’s possible that your W-9 was filled out incorrectly. Please verify that Box #6 on your W-9 form contains your accurate city, state, and ZIP.

Otherwise, your payouts may have been paused because your account was suspected of fraudulent activity or was suspected to be in violation of our Terms of Service, Acceptable Use Policy or Community Guidelines. Contact Support at [email protected] to resolve the issue and resume payouts.