Answer to question
OCT Payments

Original Credit Transaction (OCT) is a payment method that enables direct transfers of funds to credit card users (this is only available to Creators outside the US). 

If you encounter the following error message:

"We have been unable to process your payout due to the following reason: Please use another card or try to withdraw in 12 hours. Choose a different payout method if the problem persists."

  • Try adding another payment card as it is possible that your current card does not support Direct Transfer (OCT) payments. 

  • Try requesting again after 12 hours.

If these solutions do not work, please try alternative payout solutions available for your account or contact support at [email protected].